Delegated Authority Solutions
Empowering brokers with bespoke delegated authority solutions to streamline operations, enhance client offerings, and unlock new revenue opportunities.
Delegated Authority Solutions enable brokers to act on behalf of insurers, offering a streamlined approach to underwriting, claims handling, and policy issuance. This arrangement allows brokers to access markets more efficiently, customise client solutions, and improve service delivery. By operating with delegated authority, brokers gain the flexibility to underwrite risks and settle claims within agreed parameters, ensuring faster response times and more tailored offerings.
We specialise in supporting brokers with these solutions, ensuring compliance with regulatory standards while helping you expand your service capabilities. Whether you’re entering a new niche market or enhancing your existing portfolio, we guide you through every stage, from agreement structuring to ongoing operational support. With our expertise, brokers can optimise their operations, strengthen client relationships, and achieve greater profitability.
Our expertise. Delegated Authority Solutions.
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Agreement Structuring and Negotiation
We assist brokers in securing delegated authority agreements that align with their business goals and client needs. This involves negotiating terms with insurers, setting underwriting parameters, and ensuring compliance with local and international regulations.
Our team works closely with you to develop agreements that maximise your operational flexibility while maintaining robust oversight. We help structure agreements that allow brokers to access niche markets, offer bespoke products, and deliver tailored solutions, all while minimising risk exposure for both the broker and the insurer.
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Underwriting Support and Risk Management
With delegated authority, brokers gain the ability to underwrite policies directly. We provide expert guidance in setting up underwriting frameworks that ensure profitability and compliance. Our team helps you implement clear underwriting guidelines, risk appetite parameters, and audit processes to maintain consistency and accuracy.
Additionally, we offer ongoing support to refine your underwriting strategies as market conditions evolve. This ensures that you’re well-positioned to adapt to emerging risks while maintaining a competitive edge in delivering tailored client solutions.
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Claims Handling and Oversight
Effective claims management is critical in maintaining client trust and insurer confidence. We support brokers in setting up efficient claims handling processes, ensuring timely adjudication, fair settlements, and transparent reporting.
Our team provides guidance on claims reserving practices, documentation requirements, and auditing procedures. By establishing a robust claims framework, brokers can streamline operations, reduce processing times, and uphold their reputation for exceptional client service.
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Compliance and Operational Support
Regulatory compliance is a cornerstone of successful delegated authority operations. We provide comprehensive support to ensure your processes adhere to local and international standards. From reporting requirements to regular audits, we help you maintain compliance while minimising administrative burdens.
Our operational support extends to training, reporting tools, and performance monitoring. This ensures your delegated authority arrangements operate smoothly, enabling you to focus on building your business and serving clients effectively.
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Performance Monitoring and Optimisation
Regular performance reviews are essential to ensure your delegated authority solutions remain profitable and effective. We provide detailed reporting and analytics to monitor key performance metrics such as premium growth, loss ratios, and underwriting profitability.
Based on these insights, we offer strategic recommendations to optimise your operations, refine risk appetites, and enhance overall efficiency. This proactive approach ensures your delegated authority arrangements deliver long-term value while adapting to changing market conditions.
We assist brokers in securing delegated authority agreements that align with their business goals and client needs. This involves negotiating terms with insurers, setting underwriting parameters, and ensuring compliance with local and international regulations.
Our team works closely with you to develop agreements that maximise your operational flexibility while maintaining robust oversight. We help structure agreements that allow brokers to access niche markets, offer bespoke products, and deliver tailored solutions, all while minimising risk exposure for both the broker and the insurer.
With delegated authority, brokers gain the ability to underwrite policies directly. We provide expert guidance in setting up underwriting frameworks that ensure profitability and compliance. Our team helps you implement clear underwriting guidelines, risk appetite parameters, and audit processes to maintain consistency and accuracy.
Additionally, we offer ongoing support to refine your underwriting strategies as market conditions evolve. This ensures that you’re well-positioned to adapt to emerging risks while maintaining a competitive edge in delivering tailored client solutions.
Effective claims management is critical in maintaining client trust and insurer confidence. We support brokers in setting up efficient claims handling processes, ensuring timely adjudication, fair settlements, and transparent reporting.
Our team provides guidance on claims reserving practices, documentation requirements, and auditing procedures. By establishing a robust claims framework, brokers can streamline operations, reduce processing times, and uphold their reputation for exceptional client service.
Regulatory compliance is a cornerstone of successful delegated authority operations. We provide comprehensive support to ensure your processes adhere to local and international standards. From reporting requirements to regular audits, we help you maintain compliance while minimising administrative burdens.
Our operational support extends to training, reporting tools, and performance monitoring. This ensures your delegated authority arrangements operate smoothly, enabling you to focus on building your business and serving clients effectively.
Regular performance reviews are essential to ensure your delegated authority solutions remain profitable and effective. We provide detailed reporting and analytics to monitor key performance metrics such as premium growth, loss ratios, and underwriting profitability.
Based on these insights, we offer strategic recommendations to optimise your operations, refine risk appetites, and enhance overall efficiency. This proactive approach ensures your delegated authority arrangements deliver long-term value while adapting to changing market conditions.
The benefits of choosing Exance Delegated Authority Solutions.
Smarter
Solutions
A+ to unrated, we have paper to match your specific requirements
Proven
Track Record
A trusted reputation for excellence and long-term client success
Exceptional
Underwriting
Comprehensive coverage with flexible custom risk solutions
Got a complex challenge?
We can help you find a better solution.
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Duncan UrquartHead of Construction and Surety
LinkedInEmailBiographyDuncan Urquart
Head of Construction and Surety
With over 35 years in construction insurance and surety, Duncan brings exceptional expertise to Exance. Most recently as Head of Construction Underwriting at Specialty MGA, he built a successful construction portfolio achieving USD 9.4M GWP. His career spans senior roles at Willis Towers Watson, Lockton, Marsh and Sedgwick, where he developed deep expertise in programme design, risk assessment and portfolio management. Duncan’s proven track record in building successful teams, implementing effective risk controls and maintaining strong loss ratios makes him ideally positioned to lead Exance’s strategic growth across multiple lines.
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Jordan CampHead of Operations and Distribution
LinkedInEmailBiographyJordan Camp
Head of Operations and Distribution
Jordan’s career began in niche insurance sales, building deep client relationships across diverse sectors. Over the past decade, he has helped insurers expand their distribution channels and product offerings in specialist markets. As Head of Operations & Distribution at Exance, he focuses on developing strong broker and insurer partnerships while ensuring our products meet market needs. His approach balances growth with operational excellence as we strategically expand our team.
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Mark Griffin Dip CII MCMICEO
LinkedInEmailBiographyMark Griffin Dip CII MCMI
CEO
With over 30 years in insurance, Mark brings comprehensive leadership experience across underwriting, claims and strategic growth. Beginning at General Accident, he played a key role in the CGU and Norwich Union merger to form Aviva. During 11 years at NHBC, he focused on structural warranty products and building construction sector relationships. As CEO of Exance, Mark’s deep industry knowledge and track record in underwriting excellence drives our strategic growth and development of strong insurer partnerships.
Frequently Asked Questions
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What is delegated authority in insurance?
Delegated authority is an agreement where an insurer grants a broker or MGA the authority to underwrite policies, settle claims, and manage certain aspects of insurance operations on its behalf. This arrangement streamlines processes, allowing brokers to offer faster, more tailored solutions to clients.
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What are the benefits of delegated authority for brokers?
Delegated authority enables brokers to underwrite risks, issue policies, and handle claims directly, improving service efficiency and response times. It also allows brokers to access niche markets and offer bespoke products, enhancing their value proposition to clients.
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What are the regulatory requirements for delegated authority agreements?
Regulatory requirements vary by jurisdiction but typically include compliance with underwriting guidelines, regular reporting, and audits. We help brokers navigate these requirements, ensuring their agreements remain compliant and operationally sound.
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How do brokers maintain insurer confidence in delegated authority arrangements?
Insurer confidence is maintained through clear underwriting practices, consistent reporting, and regular audits. By demonstrating adherence to guidelines and delivering strong performance, brokers can build trust and strengthen insurer relationships.
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Can delegated authority help brokers enter new markets?
Yes, delegated authority provides brokers with the flexibility to offer tailored products in niche or underserved markets. This arrangement allows brokers to develop bespoke solutions and expand their portfolio without needing direct insurer involvement in every transaction.
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What role does technology play in delegated authority solutions?
Technology plays a significant role in streamlining operations, from underwriting and policy issuance to claims management and reporting. Digital tools improve efficiency, reduce errors, and enhance compliance monitoring, enabling brokers to manage delegated authority arrangements more effectively.
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How do brokers ensure profitability under delegated authority?
Profitability is achieved through careful risk selection, adherence to underwriting guidelines, and regular performance monitoring. We provide support in optimising underwriting frameworks and reviewing results to ensure long-term success.
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What are the challenges of managing delegated authority solutions?
Challenges include maintaining regulatory compliance, managing operational risks, and ensuring consistent performance. We assist brokers in overcoming these hurdles through robust frameworks, regular audits, and ongoing support.
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How often should delegated authority agreements be reviewed?
Delegated authority agreements should be reviewed annually or whenever there are significant market or regulatory changes. Regular reviews ensure the agreements remain aligned with business goals and regulatory requirements.
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What’s the role of MGAs in delegated authority arrangements?
MGAs act as intermediaries, often managing delegated authority on behalf of insurers. They provide brokers with access to niche products and streamlined processes, enabling brokers to offer specialised solutions to clients.