Protecting communities through specialist cover that understands the unique challenges of social housing.
From latent defects coverage and long-term warranties to rent guarantee and emergency response solutions, we provide the technical expertise and service excellence that social housing providers need. Our specialist team works closely with providers to create programmes that protect assets, support residents and maintain operational resilience.
Chairman
With over 30 years in insurance, Mark brings comprehensive leadership experience across underwriting, claims and strategic growth. Beginning at General Accident, he played a key role in the CGU and Norwich Union merger to form Aviva. During 11 years at NHBC, he focused on structural warranty products and building construction sector relationships. As CEO of Exance, Mark’s deep industry knowledge and track record in underwriting excellence drives our strategic growth and development of strong insurer partnerships.
Head of Operations and Distribution
Jordan’s career began in niche insurance sales, building deep client relationships across diverse sectors. Over the past decade, he has helped insurers expand their distribution channels and product offerings in specialist markets. As Head of Operations & Distribution at Exance, he focuses on developing strong broker and insurer partnerships while ensuring our products meet market needs. His approach balances growth with operational excellence as we strategically expand our team.