Insurance Class: Property

Care Home Insurance (CHI)

Care Home Insurance (CHI) is a comprehensive solution designed to protect care home operators against the unique risks they face, including liability claims, property damage, and employee-related incidents. This tailored coverage ensures peace of mind for providers, allowing them to focus on delivering exceptional care.

They provide us with high-quality 10-year Latent Defect Insurance for our Broker who had a client undertaking the erection of a care home

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The benefits of choosing Exance Care Home Insurance

Smarter
Solutions

A+ to unrated, we have paper to match your specific requirements

Proven
Track Record

A trusted reputation for excellence and long-term client success

Exceptional
Underwriting

Comprehensive coverage with flexible custom risk solutions

What Exance Care Home Insurance covers

  • Public Liability

    Care Home Insurance includes robust public liability coverage, protecting operators against claims from residents, visitors, or third parties. This includes incidents such as slips, trips, or other accidents on the premises, ensuring that the financial impact of compensation claims, legal fees, and court costs is mitigated.

    With rising awareness of legal accountability in care settings, this coverage provides essential reassurance for brokers seeking comprehensive risk management solutions for their clients.

  • Employer’s Liability

    Care Home Insurance provides mandatory employer’s liability insurance, covering claims made by employees who experience work-related injuries or illnesses. Whether it’s a care assistant suffering a lifting injury or an administrative staff member exposed to unsafe working conditions, this coverage ensures compliance with legal requirements.

    This vital feature not only safeguards care home operators from financial and reputational damage but also promotes a secure and healthy working environment.

  • Professional Indemnity

    With care homes offering specialised services, professional indemnity insurance protects operators against claims of negligence, inadequate care, or errors in the delivery of services. This includes legal defence costs and compensation if a resident or their family files a claim.

    Brokers can highlight this as an essential layer of protection for care homes, especially in today’s regulatory and legal landscape.

  • Property Damage

    Care Home Insurance covers property damage resulting from risks such as fires, floods, vandalism, or accidental damage. This includes the building itself, equipment, and furnishings necessary for daily operations.

    By ensuring swift repairs and replacements, this coverage minimises operational disruptions, helping brokers provide solutions that maintain the continuity of care for residents.

  • Business Interruption

    In the event of unexpected closures due to fire, flood, or other insured events, Care Home Insurance includes business interruption coverage. This ensures care home operators receive compensation for lost income, allowing them to continue meeting financial obligations while operations are restored.

    This feature allows brokers to position Care Home Insurance as a comprehensive solution, ensuring clients are prepared for worst-case scenarios.

  • Equipment Breakdown

    Care homes rely on specialised equipment such as medical devices, HVAC systems, and kitchen appliances. Care Home Insurance includes coverage for the repair or replacement of essential equipment that fails due to mechanical or electrical breakdown.

    Brokers can showcase this coverage as a critical element for care home operators, ensuring seamless service delivery and resident satisfaction.

  • Cyber Liability

    With increasing reliance on digital systems for resident records, Care Home Insurance includes optional cyber liability insurance. This protects against data breaches, ransomware attacks, and other cyber risks that could compromise sensitive resident or business information.

    As care homes adopt more technology, brokers can position cyber liability coverage as a forward-thinking solution for mitigating modern risks.

  • Medical Malpractice

    Care Home Insurance offers coverage for medical malpractice claims, including allegations of incorrect medication administration, improper medical procedures, or failure to act appropriately in an emergency. This ensures care providers have legal and financial protection against such claims.

    This feature underscores the value of comprehensive care home coverage, offering brokers a strong selling point for clients providing healthcare services.

Care Home Insurance includes robust public liability coverage, protecting operators against claims from residents, visitors, or third parties. This includes incidents such as slips, trips, or other accidents on the premises, ensuring that the financial impact of compensation claims, legal fees, and court costs is mitigated.

With rising awareness of legal accountability in care settings, this coverage provides essential reassurance for brokers seeking comprehensive risk management solutions for their clients.

Care Home Insurance provides mandatory employer’s liability insurance, covering claims made by employees who experience work-related injuries or illnesses. Whether it’s a care assistant suffering a lifting injury or an administrative staff member exposed to unsafe working conditions, this coverage ensures compliance with legal requirements.

This vital feature not only safeguards care home operators from financial and reputational damage but also promotes a secure and healthy working environment.

With care homes offering specialised services, professional indemnity insurance protects operators against claims of negligence, inadequate care, or errors in the delivery of services. This includes legal defence costs and compensation if a resident or their family files a claim.

Brokers can highlight this as an essential layer of protection for care homes, especially in today’s regulatory and legal landscape.

Care Home Insurance covers property damage resulting from risks such as fires, floods, vandalism, or accidental damage. This includes the building itself, equipment, and furnishings necessary for daily operations.

By ensuring swift repairs and replacements, this coverage minimises operational disruptions, helping brokers provide solutions that maintain the continuity of care for residents.

In the event of unexpected closures due to fire, flood, or other insured events, Care Home Insurance includes business interruption coverage. This ensures care home operators receive compensation for lost income, allowing them to continue meeting financial obligations while operations are restored.

This feature allows brokers to position Care Home Insurance as a comprehensive solution, ensuring clients are prepared for worst-case scenarios.

Care homes rely on specialised equipment such as medical devices, HVAC systems, and kitchen appliances. Care Home Insurance includes coverage for the repair or replacement of essential equipment that fails due to mechanical or electrical breakdown.

Brokers can showcase this coverage as a critical element for care home operators, ensuring seamless service delivery and resident satisfaction.

With increasing reliance on digital systems for resident records, Care Home Insurance includes optional cyber liability insurance. This protects against data breaches, ransomware attacks, and other cyber risks that could compromise sensitive resident or business information.

As care homes adopt more technology, brokers can position cyber liability coverage as a forward-thinking solution for mitigating modern risks.

Care Home Insurance offers coverage for medical malpractice claims, including allegations of incorrect medication administration, improper medical procedures, or failure to act appropriately in an emergency. This ensures care providers have legal and financial protection against such claims.

This feature underscores the value of comprehensive care home coverage, offering brokers a strong selling point for clients providing healthcare services.

Your quick guide to Care Home Insurance

What is Care Home Insurance?

Care Home Insurance is a specialist policy designed to address the unique risks faced by care homes, including liability claims, property damage, and operational disruptions. This coverage ensures that care providers are protected against financial losses and legal challenges, allowing them to focus on resident care.

Who Needs Care Home Insurance?

Care home operators, nursing homes, assisted living facilities, and similar establishments benefit from CHI. This tailored coverage is essential for maintaining regulatory compliance, financial stability, and business continuity in a high-risk industry.

The Benefits of Exance Care Home Insurance

The Benefits of Exance Care Home Insurance
  1. Comprehensive Protection

    Covers a wide range of risks, from liability claims to property damage, ensuring peace of mind for operators.

  2. Tailored Policies

    Customised to meet the specific needs of care homes, including optional covers like cyber liability and medical malpractice.

  3. Regulatory Compliance

    Supports care home operators in meeting legal and regulatory requirements, reducing the risk of penalties.

  4. Business Continuity

    Protects income and operational stability with business interruption and equipment breakdown coverage.

  5. Reputation Management

    Includes liability and malpractice coverage to safeguard against claims that could harm the business’s reputation.

Frequently Asked Questions

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What does Care Home Insurance cover?

Care Home Insurance covers public liability, employer’s liability, professional indemnity, property damage, business interruption, and more. Optional covers include cyber liability and medical malpractice.

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Is Care Home Insurance mandatory?

Employer’s liability insurance is a legal requirement for all care homes. While other covers aren’t mandatory, they are essential for comprehensive risk management.

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Does Care Home Insurance cover medical malpractice?

Yes, Care Home Insurance can include medical malpractice coverage, protecting care homes against claims related to errors or negligence in medical care.

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What is business interruption coverage?

Business interruption insurance compensates care homes for lost income and ongoing expenses during periods of operational disruption caused by insured events.

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Why do care homes need cyber liability insurance?

With increasing digitalisation, cyber liability insurance protects against data breaches, ransomware, and other cyber threats, ensuring sensitive resident information is secure.

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How are policies customised for care homes?

Exance works with brokers to tailor policies based on the size, services, and specific needs of each care home.

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Can Care Home Insurance cover equipment breakdown?

Yes, Care Home Insurance includes coverage for essential equipment like medical devices, kitchen appliances, and HVAC systems to ensure smooth operations.

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Does Care Home Insurance cover legal expenses?

Yes, Care Home Insurance covers legal expenses related to liability claims, disputes, or regulatory challenges, reducing the financial burden on operators.

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