Insurance Services

Capacity Management

Empowering brokers with innovative capacity management solutions to optimise market access, enhance service delivery, and achieve long-term growth.

Capacity management involves ensuring insurers have sufficient resources to underwrite risks effectively, enabling brokers to secure comprehensive and competitive coverage for their clients. For brokers, capacity is critical—it determines market access, pricing flexibility, and the ability to meet client demands, particularly in challenging or specialised sectors.

By optimising capacity management, brokers can support insurers in balancing risk exposure while providing clients with reliable and tailored solutions. Our expertise lies in facilitating efficient capacity allocation, helping brokers navigate fluctuating market conditions and ensuring they remain competitive. From securing reinsurance partnerships to implementing innovative strategies, we provide brokers with the tools to optimise capacity and deliver exceptional client outcomes.

Our expertise. Capacity Management.

  • Capacity Analysis and Strategic Planning

    We support brokers in analysing capacity needs and developing strategies to address them. This involves reviewing risk profiles, premium volumes, and market conditions to identify capacity gaps and opportunities.

    Our team collaborates with brokers to implement tailored solutions that align with their clients’ requirements. By ensuring capacity is efficiently allocated, we help brokers deliver consistent service and maintain insurer confidence, even in volatile markets.

  • Reinsurance Solutions for Enhanced Capacity

    Reinsurance plays a vital role in expanding capacity and managing risk. We help brokers design and secure reinsurance programmes that provide insurers with the flexibility to take on larger or more complex risks.

    Our expertise in negotiating with reinsurers ensures that brokers can offer competitive terms and access additional capacity for their clients. This strategic use of reinsurance strengthens broker-insurer relationships and enhances the ability to serve diverse client needs.

  • Optimising Capacity Allocation

    Effective capacity management requires the precise allocation of resources. We assist brokers in implementing systems and processes that monitor capacity utilisation, ensuring it is used efficiently and aligns with underwriting goals.

    This proactive approach helps brokers balance growth and risk exposure, reducing the likelihood of overextension while maximising revenue potential. With our support, brokers can ensure their capacity is always positioned for optimal performance.

  • Technology-Driven Capacity Management

    Leveraging technology is key to modern capacity management. We provide brokers with advanced tools to track capacity usage, assess risk portfolios, and generate real-time insights.

    These systems enable brokers to make data-driven decisions, ensuring capacity is allocated effectively and risks are managed proactively. By adopting technology-driven solutions, brokers can improve operational efficiency and deliver enhanced value to their clients.

  • Compliance and Regulatory Support

    Capacity management must operate within strict regulatory frameworks. We help brokers navigate these requirements, ensuring compliance with local and international standards while maintaining robust governance practices.

    From reporting obligations to audits, our team provides the expertise needed to minimise compliance risks. This ensures brokers can focus on delivering exceptional service without compromising on regulatory integrity.

We support brokers in analysing capacity needs and developing strategies to address them. This involves reviewing risk profiles, premium volumes, and market conditions to identify capacity gaps and opportunities.

Our team collaborates with brokers to implement tailored solutions that align with their clients’ requirements. By ensuring capacity is efficiently allocated, we help brokers deliver consistent service and maintain insurer confidence, even in volatile markets.

Reinsurance plays a vital role in expanding capacity and managing risk. We help brokers design and secure reinsurance programmes that provide insurers with the flexibility to take on larger or more complex risks.

Our expertise in negotiating with reinsurers ensures that brokers can offer competitive terms and access additional capacity for their clients. This strategic use of reinsurance strengthens broker-insurer relationships and enhances the ability to serve diverse client needs.

Effective capacity management requires the precise allocation of resources. We assist brokers in implementing systems and processes that monitor capacity utilisation, ensuring it is used efficiently and aligns with underwriting goals.

This proactive approach helps brokers balance growth and risk exposure, reducing the likelihood of overextension while maximising revenue potential. With our support, brokers can ensure their capacity is always positioned for optimal performance.

Leveraging technology is key to modern capacity management. We provide brokers with advanced tools to track capacity usage, assess risk portfolios, and generate real-time insights.

These systems enable brokers to make data-driven decisions, ensuring capacity is allocated effectively and risks are managed proactively. By adopting technology-driven solutions, brokers can improve operational efficiency and deliver enhanced value to their clients.

Capacity management must operate within strict regulatory frameworks. We help brokers navigate these requirements, ensuring compliance with local and international standards while maintaining robust governance practices.

From reporting obligations to audits, our team provides the expertise needed to minimise compliance risks. This ensures brokers can focus on delivering exceptional service without compromising on regulatory integrity.

The benefits of choosing Exance Capacity Management

Smarter
Solutions

A+ to unrated, we have paper to match your specific requirements

Proven
Track Record

A trusted reputation for excellence and long-term client success

Exceptional
Underwriting

Comprehensive coverage with flexible custom risk solutions

Got a complex challenge?

We can help you find a better solution.

Speak to a specialist

Get in Touch

Call

  • Duncan Urquart Duncan Urquart

    Head of Construction and Surety

    LinkedInBiography

    Duncan Urquart

    Head of Construction and Surety

    With over 35 years in construction insurance and surety, Duncan brings exceptional expertise to Exance. Most recently as Head of Construction Underwriting at Specialty MGA, he built a successful construction portfolio achieving USD 9.4M GWP. His career spans senior roles at Willis Towers Watson, Lockton, Marsh and Sedgwick, where he developed deep expertise in programme design, risk assessment and portfolio management. Duncan’s proven track record in building successful teams, implementing effective risk controls and maintaining strong loss ratios makes him ideally positioned to lead Exance’s strategic growth across multiple lines.

  • Jordan Camp Jordan Camp

    Head of Operations and Distribution

    LinkedInBiography

    Jordan Camp

    Head of Operations and Distribution

    Jordan’s career began in niche insurance sales, building deep client relationships across diverse sectors. Over the past decade, he has helped insurers expand their distribution channels and product offerings in specialist markets. As Head of Operations & Distribution at Exance, he focuses on developing strong broker and insurer partnerships while ensuring our products meet market needs. His approach balances growth with operational excellence as we strategically expand our team.

  • Mark Griffin Mark Griffin Dip CII MCMI

    CEO

    LinkedInBiography

    Mark Griffin Dip CII MCMI

    CEO

    With over 30 years in insurance, Mark brings comprehensive leadership experience across underwriting, claims and strategic growth. Beginning at General Accident, he played a key role in the CGU and Norwich Union merger to form Aviva. During 11 years at NHBC, he focused on structural warranty products and building construction sector relationships. As CEO of Exance, Mark’s deep industry knowledge and track record in underwriting excellence drives our strategic growth and development of strong insurer partnerships.

Frequently Asked Questions

+ -

What is capacity management in insurance?

Capacity management involves ensuring insurers have the resources to underwrite risks effectively. For brokers, it’s about working with insurers and reinsurers to secure sufficient capacity, enabling them to offer comprehensive and competitive coverage for clients.

+ -

Why is capacity management important for brokers?

Capacity determines a broker’s ability to access markets, secure competitive terms, and meet client demands. Efficient capacity management ensures brokers can handle complex risks, expand their offerings, and maintain strong relationships with insurers.

+ -

How does reinsurance support capacity management?

Reinsurance allows insurers to share risk with reinsurers, freeing up capacity to take on additional or larger risks. For brokers, reinsurance provides access to more flexible terms and ensures clients can secure coverage for complex exposures.

+ -

What challenges do brokers face in capacity management?

Common challenges include fluctuating market conditions, regulatory compliance, and balancing risk exposure with growth objectives. We help brokers address these issues through tailored capacity solutions and ongoing support.

+ -

How can brokers optimise capacity allocation?

Optimising capacity involves monitoring utilisation, aligning capacity with underwriting goals, and leveraging technology for data-driven decision-making. We provide tools and strategies to help brokers achieve these objectives.

+ -

What role does technology play in capacity management?

Technology enables brokers to monitor capacity in real time, analyse risk portfolios, and identify opportunities for optimisation. By adopting advanced tools, brokers can improve efficiency and make informed decisions that enhance capacity utilisation.

+ -

What are the regulatory considerations in capacity management?

Regulatory requirements vary by jurisdiction and include solvency margins, reporting obligations, and governance standards. We assist brokers in navigating these frameworks to ensure compliance and reduce operational risks.

+ -

Can capacity management help brokers access niche markets?

Yes, effective capacity management allows brokers to secure the resources needed to serve specialised markets. By partnering with reinsurers or leveraging tailored solutions, brokers can expand their offerings and attract clients in niche sectors.

+ -

How can brokers use data analytics to improve capacity management?

Data analytics provides insights into capacity usage, risk trends, and portfolio performance. By using analytics tools, brokers can identify inefficiencies, optimise allocation, and make proactive adjustments to support growth.

+ -

What ongoing support is available for brokers managing capacity?

We offer continuous support, including performance monitoring, regulatory guidance, and strategic advice. Our goal is to help brokers optimise their capacity and stay competitive in dynamic markets.