Insurance Services

Insurance Broking

Delivering tailored broking solutions that empower brokers to navigate complex markets, meet client needs, and drive business growth.

Insurance broking is about providing clients with the right coverage at the best value, ensuring their risks are managed effectively. For brokers, navigating complex markets, understanding unique client needs, and negotiating competitive terms with insurers are all integral to building trust and delivering results.

Our insurance broking services are designed to support brokers at every step of this journey. From market access and product development to risk analysis and claims advocacy, we help brokers strengthen their service offerings and exceed client expectations. Whether your clients require bespoke coverage, niche products, or innovative solutions, our expertise ensures you have the tools and resources to deliver.

Our expertise. Insurance Broking

  • Market Access and Placement Expertise

    We provide brokers with seamless access to local and international insurance markets, enabling them to secure competitive coverage for their clients. Our strong relationships with leading insurers and reinsurers ensure that brokers can negotiate favourable terms and conditions for complex risks.

    Whether your clients operate in traditional industries or emerging sectors, we help you navigate the market efficiently. By matching your clients’ unique needs with the right carriers, we empower you to deliver tailored solutions with confidence.

  • Product Development and Innovation

    Meeting diverse client needs often requires developing customised insurance products. We work with brokers to create bespoke solutions that address unique risks, gaps in standard coverage, or niche market requirements.

    From parametric insurance to sector-specific policies, our expertise ensures you can offer innovative products that set you apart in the marketplace. By collaborating on product design, we help you capture new opportunities and grow your client base.

  • Risk Analysis and Advisory Services

    Understanding client risks is critical to delivering effective insurance solutions. Our team supports brokers with in-depth risk analysis, helping you identify vulnerabilities and recommend appropriate coverage options.

    Through this proactive approach, we help you position yourself as a trusted advisor, providing clients with peace of mind and comprehensive protection. By tailoring coverage to each client’s profile, you can enhance satisfaction and retention.

  • Claims Advocacy and Support

    Managing claims effectively is a cornerstone of successful insurance broking. We provide brokers with end-to-end claims support, ensuring that clients’ claims are handled efficiently, fairly, and transparently.

    From initial notification to settlement, we advocate on behalf of brokers and their clients, minimising delays and protecting their interests. By delivering exceptional claims service, we help you reinforce trust and strengthen client relationships.

  • Training and Continuous Support

    The insurance landscape evolves rapidly, and staying ahead requires ongoing learning. We offer training and resources to keep brokers informed about market trends, regulatory changes, and emerging risks.

    Our support extends beyond individual transactions, helping brokers build expertise, adapt to new challenges, and enhance their overall value to clients. This long-term collaboration ensures you remain competitive and successful.

We provide brokers with seamless access to local and international insurance markets, enabling them to secure competitive coverage for their clients. Our strong relationships with leading insurers and reinsurers ensure that brokers can negotiate favourable terms and conditions for complex risks.

Whether your clients operate in traditional industries or emerging sectors, we help you navigate the market efficiently. By matching your clients’ unique needs with the right carriers, we empower you to deliver tailored solutions with confidence.

Meeting diverse client needs often requires developing customised insurance products. We work with brokers to create bespoke solutions that address unique risks, gaps in standard coverage, or niche market requirements.

From parametric insurance to sector-specific policies, our expertise ensures you can offer innovative products that set you apart in the marketplace. By collaborating on product design, we help you capture new opportunities and grow your client base.

Understanding client risks is critical to delivering effective insurance solutions. Our team supports brokers with in-depth risk analysis, helping you identify vulnerabilities and recommend appropriate coverage options.

Through this proactive approach, we help you position yourself as a trusted advisor, providing clients with peace of mind and comprehensive protection. By tailoring coverage to each client’s profile, you can enhance satisfaction and retention.

Managing claims effectively is a cornerstone of successful insurance broking. We provide brokers with end-to-end claims support, ensuring that clients’ claims are handled efficiently, fairly, and transparently.

From initial notification to settlement, we advocate on behalf of brokers and their clients, minimising delays and protecting their interests. By delivering exceptional claims service, we help you reinforce trust and strengthen client relationships.

The insurance landscape evolves rapidly, and staying ahead requires ongoing learning. We offer training and resources to keep brokers informed about market trends, regulatory changes, and emerging risks.

Our support extends beyond individual transactions, helping brokers build expertise, adapt to new challenges, and enhance their overall value to clients. This long-term collaboration ensures you remain competitive and successful.

The benefits of choosing Exance Insurance Broking

Smarter
Solutions

A+ to unrated, we have paper to match your specific requirements

Proven
Track Record

A trusted reputation for excellence and long-term client success

Exceptional
Underwriting

Comprehensive coverage with flexible custom risk solutions

Got a complex challenge?

We can help you find a better solution.

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  • Mark Griffin Mark Griffin Dip CII MCMI

    CEO

    LinkedInBiography

    Mark Griffin Dip CII MCMI

    CEO

    With over 30 years in insurance, Mark brings comprehensive leadership experience across underwriting, claims and strategic growth. Beginning at General Accident, he played a key role in the CGU and Norwich Union merger to form Aviva. During 11 years at NHBC, he focused on structural warranty products and building construction sector relationships. As CEO of Exance, Mark’s deep industry knowledge and track record in underwriting excellence drives our strategic growth and development of strong insurer partnerships.

  • Jordan Camp Jordan Camp

    Head of Operations and Distribution

    LinkedInBiography

    Jordan Camp

    Head of Operations and Distribution

    Jordan’s career began in niche insurance sales, building deep client relationships across diverse sectors. Over the past decade, he has helped insurers expand their distribution channels and product offerings in specialist markets. As Head of Operations & Distribution at Exance, he focuses on developing strong broker and insurer partnerships while ensuring our products meet market needs. His approach balances growth with operational excellence as we strategically expand our team.

  • Duncan Urquart Duncan Urquart

    Head of Construction and Surety

    LinkedInBiography

    Duncan Urquart

    Head of Construction and Surety

    With over 35 years in construction insurance and surety, Duncan brings exceptional expertise to Exance. Most recently as Head of Construction Underwriting at Specialty MGA, he built a successful construction portfolio achieving USD 9.4M GWP. His career spans senior roles at Willis Towers Watson, Lockton, Marsh and Sedgwick, where he developed deep expertise in programme design, risk assessment and portfolio management. Duncan’s proven track record in building successful teams, implementing effective risk controls and maintaining strong loss ratios makes him ideally positioned to lead Exance’s strategic growth across multiple lines.

Frequently Asked Questions

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What is the role of an insurance broker?

Insurance brokers act as intermediaries between clients and insurers, helping clients secure coverage that meets their needs at competitive terms. They provide advice, negotiate with insurers, and manage claims on behalf of their clients.

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How do brokers benefit from working with your services?

We offer brokers access to extensive markets, product development expertise, and claims support. Our resources and insights help brokers enhance their service offerings, meet client needs effectively, and grow their business.

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What types of insurance products can brokers offer?

Brokers can offer a wide range of products, from traditional policies such as property and liability insurance to niche solutions like cyber risk coverage or parametric insurance. We support brokers in developing bespoke products for specific markets.

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How do brokers stay competitive in a changing market?

Staying competitive requires innovation, market knowledge, and strong client relationships. We provide brokers with insights, training, and tools to adapt to market trends, address emerging risks, and deliver tailored solutions.

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What is bespoke insurance, and why is it important?

Bespoke insurance refers to customised policies designed to meet the unique needs of specific clients or industries. It is important because it addresses risks that standard policies may overlook, providing comprehensive protection.

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How do you help brokers access international markets?

Our extensive network of global insurers and reinsurers ensures brokers can secure coverage for complex or international risks. We navigate regulatory requirements and market conditions to simplify cross-border placements.

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What support do you provide for claims management?

We offer end-to-end claims support, from notification to settlement. Our team ensures claims are handled efficiently and transparently, advocating for brokers and their clients throughout the process.

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Can brokers develop new insurance products with your help?

Yes, we collaborate with brokers to design innovative products tailored to niche markets or unique client needs. Our expertise ensures these products are both competitive and compliant.

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What training do you offer for brokers?

We provide training on market trends, emerging risks, and regulatory changes, helping brokers stay informed and deliver value to their clients. This includes workshops, webinars, and access to industry resources.

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How can brokers grow their business with your services?

By leveraging our market access, product development expertise, and client support services, brokers can expand their offerings, attract new clients, and build long-term relationships that drive growth.