Social Housing
Protecting communities through specialist cover that understands the unique challenges of social housing.
We understand that social housing providers face complex challenges in maintaining and protecting their property portfolios while ensuring resident security and satisfaction. Our comprehensive suite of solutions combines structural protection, rental security and emergency assistance to help housing associations and local authorities deliver on their social mission.
From latent defects coverage and long-term warranties to rent guarantee and emergency response solutions, we provide the technical expertise and service excellence that social housing providers need. Our specialist team works closely with providers to create programmes that protect assets, support residents and maintain operational resilience.
Product Specialisms
Key members of our specialist team
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Mark Griffin Dip CII MCMICEO
LinkedInEmailBiographyMark Griffin Dip CII MCMI
CEO
With over 30 years in insurance, Mark brings comprehensive leadership experience across underwriting, claims and strategic growth. Beginning at General Accident, he played a key role in the CGU and Norwich Union merger to form Aviva. During 11 years at NHBC, he focused on structural warranty products and building construction sector relationships. As CEO of Exance, Mark’s deep industry knowledge and track record in underwriting excellence drives our strategic growth and development of strong insurer partnerships.
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Duncan UrquartHead of Construction and Surety
LinkedInEmailBiographyDuncan Urquart
Head of Construction and Surety
With over 35 years in construction insurance and surety, Duncan brings exceptional expertise to Exance. Most recently as Head of Construction Underwriting at Specialty MGA, he built a successful construction portfolio achieving USD 9.4M GWP. His career spans senior roles at Willis Towers Watson, Lockton, Marsh and Sedgwick, where he developed deep expertise in programme design, risk assessment and portfolio management. Duncan’s proven track record in building successful teams, implementing effective risk controls and maintaining strong loss ratios makes him ideally positioned to lead Exance’s strategic growth across multiple lines.
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Jordan CampHead of Operations and Distribution
LinkedInEmailBiographyJordan Camp
Head of Operations and Distribution
Jordan’s career began in niche insurance sales, building deep client relationships across diverse sectors. Over the past decade, he has helped insurers expand their distribution channels and product offerings in specialist markets. As Head of Operations & Distribution at Exance, he focuses on developing strong broker and insurer partnerships while ensuring our products meet market needs. His approach balances growth with operational excellence as we strategically expand our team.
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